The SymphonyCare Difference

At SymphonyCare our mission is to help payers and providers manage financial risk, improve quality outcomes, and enhance patient engagement by managing the care plan between visits and making valuable intelligence available at the point of care. We combine a leading-edge technology platform and managed care services to manage populations under capitation, improve quality ratings, prevent avoidable hospitalization, and reduce readmissions and ER visits. Our solutions are designed for IDNs, ACOs, hospitals, physician groups, Medicare Advantage Plans and Medicaid pay-for-performance plans. Our care management services are broadly categorized as Chronic Care Management (CCM), Transitional Care Management (TCM), and Population Health Management (PHM). We help increase revenue and improve patient satisfaction leaving more time for physicians and clinical staff to care for the patients. Our model significantly reduces your up-front capital costs, brings efficiencies, and offers tight integration with your onsite care professionals.

Designing the Blueprint for Better Care Management

SymphonyCare helps clients navigate trends in technology, workflow, and regulation to design care management programs that maximize value-based reimbursements and minimize the cost of appropriate interventions. We will walk you through the latest developments in healthcare to determine the best path forward in managing and engaging at-risk and high-utilization patients.

The SymphonyCare Team

Ravi Kalla

Ravi Kalla

Chief Executive Officer

Ravi Kalla is a noted entrepreneur and the founder and CEO of Symphony Corporation. Ravi believes in employing a rigorous process to every aspect of the company’s operations and projects to bring predictability, transparency and cost saving to his clients.

Ravi has founded several other successful healthcare technology companies including Symphony Data (acquired by Apollo Health Street), HighFiveRx, EmOpti, and Intellivisit. He is the Managing Director at SymphonyAlpha Ventures and a Partner at Blue Cloud Ventures (BCV). SymphonyAlpha Ventures provides investment for early stage healthcare focused companies. BCV provides growth equity for late-stage Software-as-a-Service and enterprise software companies.

As an active investor and advisor, Ravi has also helped propel several cutting-edge health care technology and service companies. His portfolio of companies includes Strategic Health (acquired by American Health Holdings), Liazon Corporation (acquired by Towers Watson), Health Unity, Qik (acquired by Skype), Review Trackers, 411.ca (acquired by Yellow Pages), Iowa Waste Systems, and Synqq.

Previously he served in various executive and managerial roles at BFI and Superior Services, which is now known as Veolia. He also served on the Wisconsin Governor’s e-Health Care Quality and Patient Safety Board. Ravi received an M.S. in Civil & Environmental Engineering from the University of Wisconsin-Madison.

Sal Braico

Sal Braico

Chief Operating Officer

Sal most recently served as Chief Executive Officer of HighFive Health, a medication management technology company that helps health systems aggregate and reconcile medication lists across the care community. Before HighFive Sal served as Chief Operating Officer of Mallatt’s Pharmacy, a regional healthcare company with retail and long-term care pharmacies and home healthcare. Sal was also the co-founder and CEO of Flex Biomedical, a medical device company, and the first employee and COO of ConjuGon, a biotech company. He earned a BS in Marine Engineering from the U.S. Merchant Marine Academy and an MBA in Entrepreneurship from University of Wisconsin at Madison. Sal retired from the U.S. Naval Reserves as an officer in 2003.

Jennifer Bayless

Jennifer Bayless

Vice President, Strategic Clinical Services

Having recently completed treatments for her battle with cancer, Jennifer brings a highly personal perspective to the challenges faced in healthcare today and uses her experience to identify technology solutions focused on the patient experience.

Jennifer is a healthcare technology professional with over 20 years of leadership experience in customer success and product management at some of the most innovative companies in the country. She started her career in healthcare at Cerner Corporation, where she held a variety of technology leadership positions during a 10-year stint. For the past 10 years, she has led the clinical services team for Empower, SymphonyCare’s enterprise patient portal. She partners with clients to drive patient adoption and engagement; manages the client support team to ensure optimal application performance; and works with the engineering team to implement ongoing enhancements of clinician- and patient-facing applications.

Jennifer is a Certified Scrum Master and a Six Sigma White Belt. She earned a BBA in Management from the University of Montevallo and works out of SymphonyCare’s office in Birmingham, Alabama.

Andrew Opichka

Andrew Opichka

Director of Healthcare Integration

Andrew Opichka is an accomplished healthcare technology professional. He has more than 25 years of diverse experience in leveraging advanced technology hardware and software solutions within world-renowned system integrators, enterprise software vendors and healthcare providers.

His specialties span: systems integration; architecture strategic consulting; technology program management; integration and interoperability architecture (HL7/XML/CDA/FHIR); as well as business process management.

Prior to joining SymphonyCare, Andrew worked two years as an Enterprise Business Transformation Solution Architect at Cisco Systems. Andrew also worked more than 18 years at Siemens Healthcare where he was integral in the development, delivery and management of the Advanced Technology Professional Services Division.

Andrew holds Bachelor of Science degrees in Computer Science as well as in Mathematics from Cardinal Stritch University in Milwaukee Wisconsin, and many IT technology professional certifications.

New Opportunities in Chronic Care Management

In 2017, CMS has made the opportunity far more enticing for providers to increase the reimbursement of CCM services by expanding the group of reimbursable services under new CCM-based codes, as well by relaxing some of the requirements for such reimbursement. As a result, providers have plenty of opportunities to benefit from expansion of valuable CCM services through their staff or through competent partners.


SymphonyCare is a population health management company dedicated to improving health outcomes and reducing healthcare costs by combining best-of-breed technology with experienced, dedicated clinical staff aligned with the latest chronic care standards