A Complete Solution for Higher Value-based Reimbursement

SymphonyCare’s Care Management services drive improved patient outcomes through clinical excellence and patient engagement powered by the award-winning Navigate™ technology platform. Our care management model will integrate with all payer, provider, and patient-generated data, and will complement your existing workflow, instead of working against it.

What Sets Our Care Management Services Apart?

Excellence in Care

SymphonyCare provides expert clinical staff to manage every step in the population health life cycle, or to supplement your existing clinical workflow

Driving Higher Value-based Payments

SymphonyCare will help you achieve higher Medicare payments by abiding by CMS’s latest CPT code changes—and we will tie our compensation to these additional payments

Powered by the Navigate™ Platform

Symphonycare’s care management programs are powered by the Navigate™ platform, which provides a unified database to facilitate care coordination and analytics for high- and rising-risk patients between visits

New Opportunities in Chronic Care Management

In 2017, CMS has made the opportunity far more enticing for providers to increase the reimbursement of CCM services by expanding the group of reimbursable services under new CCM-based codes, as well by relaxing some of the requirements for such reimbursement. As a result, providers have plenty of opportunities to benefit from expansion of valuable CCM services through their staff or through competent partners.

Services Aligned with CMS Requirements for Chronic Care Management

SymphonyCare aligns its care management services with the new 2017 CMS requirements for chronic care management, which include new provisions for CPT codes 99487, 99490, and others

Comprehensive Care Plan

SymphonyCare leverages a comprehensive care plan that includes updated records from patients and their providers

24/7 Care

SymphonyCare provides access to clinical staff 24 hours a day, seven days a week, for urgent medical needs

Continuity of Care

SymphonyCare will provide a care team to coordinate care, manage needed interventions, and schedule regular appointments

Transitions of Care

SymphonyCare will manage care transitions from any provider setting using a centralized clinical staff and a robust technology platform to provide meaningful information

Medication Management

SymphonyCare provides chronic care management that includes a strong emphasis on medication reconciliation, as improper use of or non-adherence to medication is a major driver of hospital admissions

Patient and Provider Access

SymphonyCare facilitates patient and provider access to information and communications tools to interact regarding patient care

Care Management Solutions

SymphonyCare’s care management services, powered by the Navigate platform, can be applied to a variety of different healthcare settings and use cases


Navigate helps manage your patients throughout the entire population health management life cycle
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Identify patients for medication-related intervention and reduce your time to a reconciled medication list
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Navigate facilitates a unified database for care coordination without need for an EDW
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Use Navigate to identify high- and rising-risk patients to monitor and manage between visits
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Navigate helps improve quality scores and quality reimbursements for specific CPT codes
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Navigate provides a robust suite of engagement tools to empower patients in the management of their own care
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Powered by the Award-Winning Navigate Platform*


Interested in improving value-based payments?

* – Navigate Recognized by Frost & Sullivan in 2016 with the Patient Engagement Enabling Technology Leadership Award


Our mission is to help payers and providers manage financial risk, improve quality outcomes, and enhance patient engagement by managing care between visits and making valuable intelligence available at the point of care.